Cookie Consent

By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

Account Management within invoice finance – Alex Lyma-Young

Kriya Team
January 5, 2017
1
min read
Share this:

Alex works in our Account Management team, dealing with customers on a daily basis. Here is a bit more about what his role involves.

Alex works in our Account Management team, dealing with customers on a daily basis. Here is a bit more about what his role involves.

Alex works in our Account Management team, dealing with customers on a daily basis. Here is a bit more about what his role involves.

What is your role and what does it involve?

As an account manager we are responsible for managing all existing client relationships and ensuring our customers are maximising their use of the platform. We are the main revenue generating team for the firm and need to identify/drive revenue opportunities as well as cross sell additional products to our existing client base.

What are some of the challenges you are facing in your role?

One of the key challenges is managing expectations for a demanding portfolio of clients. We work very closely alongside our risk team who underwrite the limits we offer. Client discussions can often be quite sensitive and challenging, so it is always important to manage expectations and work in partnership with risk to deliver the best solution possible for clients.

What have you enjoyed about working at MI so far?

The opportunity to make an impact and work alongside extremely talented people. The culture of the firm is great and you have the perfect platform to make a difference, challenge yourself and put forward new ideas. This is an extremely fast paced working environment!

What kind of training have you received?

A wide range of training has been provided across product, industry and my individual role. Each new joiner will receive a tailored training program and cover specific areas such as alternative finance, working capital, sales training etc

What do you hope your future at MI looks like?

As the firm continues to grow, I would expect my role to grow and evolve alongside the firm. Hard work is rewarded here and there are always opportunities to step up and take on more responsibility.

B2B Payments to boost your growth

To learn more about our payments and digital trade credit solutions book a call with us today.
Email is invalid.
Please use your company email address.
Annual Revenue*
We’ll use this information to get in touch with you about our products and services in accordance with our Privacy Policy. You can unsubscribe at any point. By submitting, you acknowledge we reserve the right to work with businesses that have been trading for a minimum of 12 months and have submitted at least one set of financial accounts.
Thank you. A member of the team will be in touch.
Oops! Something went wrong while submitting the form.

Explore related posts

Industry Insights
May 21, 2021
Help to grow scheme

Help to Grow scheme: everything business owners need to know

Back in early March, Chancellor Rishi Sunak announced the UK government’s Help to Grow programme in his Spring Budget.

Freya Steveni
3
 min read
Read more
Company News
Nov 11, 2020
We're delighted to announce that Shalini Khemka will be part of our Grant Supervisory Committee, overseeing the use of our recent £10 million grant.

Spotlight on our BCR Grant Supervisory Committee: Shalini Khemka

We're delighted to announce that Shalini Khemka will be part of our Grant Supervisory Committee, overseeing the use of our recent £10 million grant.

Kriya Team
2
 min read
Read more
Finance Guides
Jan 9, 2020

Cash flow challenges and how to solve them

Learn about the five most common cash flow problems facing small businesses and the steps your business can take to solve them.

Kriya Team
5
 min read
Read more